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	<title>Capris Group Knowledge Base</title>
	<link>http://kb.capris.net</link>
	<description></description>
	<lastBuildDate>Thu, 19 Mar 2015 18:26:44 +0000</lastBuildDate>
	<docs>http://backend.userland.com/rss092</docs>
	<language>en</language>
	
	<item>
		<title>BlackBerry BB10 OS setup with Exchange 2010 (Q10/Z10/Classic/Passport)</title>
		<description><![CDATA[BlackBerry Setup with Exchange
(for Active Sync direct setup, see bottom of page)
Firstly, Go to Settings from the Home Screen
1) Choose Accounts option.

2) Then select Add Account option .
3) Choose Email, Contacts and Calendar.

4) Choose Advanced icon.

5) Choose Microsoft Exchange ActiveSync.

Once you select the Microsoft Exchange ActiveSync option, you will be taken to the following screen, [...]]]></description>
		<link>http://kb.capris.net/201331/blackberry-setup-with-exchange-q10-z10/</link>
			</item>
	<item>
		<title>Configuring Outlook 2007 /2010 for POP3/SMTP</title>
		<description><![CDATA[
In Control Panel Click on Mail icon.


&#160;

Click On Email Accounts


&#160;

Click on New


&#160;

Select “Manual setup or additional server types” and Click NEXT.


&#160;

Select POP or IMAP option and click NEXT.


&#160;

Enter the user Information:

 Incoming mail server: Mail2.capris.net
Outgoing Mail server: Mail2.capris.net
Click on More Settings Tab:


&#160;

Click on outgoing server tab, and select the first option


&#160;

Click On Advanced Tab,

Incoming Port: [...]]]></description>
		<link>http://kb.capris.net/201309/configuring-outlook-2007-2010-for-pop3smtp/</link>
			</item>
	<item>
		<title>Connecting your BlackBerry Z10 to Microsoft Exchange</title>
		<description><![CDATA[&#160;
&#160;
&#160;
• While viewing the home screen, swipe down from the top of the screen   • Select Settings &#62; Accounts    • If this is your first account, select the Advanced icon that appears along the bottom toolbar    • If you have other accounts already, select Add Account then [...]]]></description>
		<link>http://kb.capris.net/201306/connecting-your-blackberry-z10-to-microsoft-exchange/</link>
			</item>
	<item>
		<title>iPhone 5 Exchange Setup</title>
		<description><![CDATA[Set up Exchange email (ActiveSync) – iPhone
1. From the home screen, tap Settings.
2. Scroll to and tap Mail, Contacts, and Calendars.
3. Tap Add Account.
4. Tap Microsoft Exchange.
5. Enter the Email address and Password for the account.
Tap Next.
Note: If desired, tap the Description field and change the account name.
6. Enter the Server (mail.caprisoffice.com) address, Username and [...]]]></description>
		<link>http://kb.capris.net/201306/iphone-5-exchange-setup/</link>
			</item>
	<item>
		<title>Outlook 2010 with exchange</title>
		<description><![CDATA[Set up an email profile

Open Start &#124; Control Panel
Enter Mail into the search box in the Control Panel window to find the Mail applet


Click Mail or Mail (32-bit)
The Mail Setup dialog box will be displayed.
Please note that the Mail icon WILL NOT appear unless you have Outlook installed

In the Mail Setup dialog box, click Show [...]]]></description>
		<link>http://kb.capris.net/201215/outlook-2010-with-exchange/</link>
			</item>
	<item>
		<title>Blackberry Enterprise Server &#8211; Activating your device</title>
		<description><![CDATA[Activation

Before activation, ensure that the the plan for the phone includes BlackBerry data. This is typically a discrete plan offered by the carrier that is needed to allow BES connections. Normal data plans used for other phones will not work.

&#160;

It is recommended that, prior to connecting the device to Exchange, the device should be wiped, [...]]]></description>
		<link>http://kb.capris.net/201204/blackberry-enterprise-server-activating-your-device-2/</link>
			</item>
	<item>
		<title>Connecting an iPhone 4 to Exchange</title>
		<description><![CDATA[
From the Home screen click the Settings icon.     
In the Settings screen, click Mail, Contacts, Calendars     
Click Add Account     
Click Microsoft Exchange     
Enter the information in the account screen:

Email: Your email address     Username : your [...]]]></description>
		<link>http://kb.capris.net/201226/connecting-an-iphone-4-to-exchange/</link>
			</item>
	<item>
		<title>DNS Management &#8211; Exchange</title>
		<description><![CDATA[Getting your DNS configured correctly is vital for Exchange to work as it is designed. There are two types of DNS records that you will need to create to ensure proper mail flow and that certain features of Outlook 2007 are functioning correctly.
Please note that if we control DNS for you, no action is required [...]]]></description>
		<link>http://kb.capris.net/201129/dns-management-exchange-2007/</link>
			</item>
	<item>
		<title>OWA &#8211; Recovering Deleted Items</title>
		<description><![CDATA[The good news is that you can recover deleted items both from the regular Outlook client and from OWA.
In order to recover a deleted item via OWA we need to first open OWA – Outlook Web Access Then,

Click on the options on top right corner. 



Click on the Deleted Items 



Select all the emails you [...]]]></description>
		<link>http://kb.capris.net/201129/owa-recovering-deleted-items/</link>
			</item>
	<item>
		<title>OWA &#8211; Accessing Outlook Web Access</title>
		<description><![CDATA[Log on to https://mail.caprisoffice.com

Click on Log On
For the first time login please follow these instruction to setup your OWA
Select your Language and current time zone.

Click On OK
Now you have access to your Outlook Web Access.
]]></description>
		<link>http://kb.capris.net/201129/owa-accessing-outlook-web-access/</link>
			</item>
	<item>
		<title>OWA &#8211; Enabling Vacation Message</title>
		<description><![CDATA[You can set your vacation / Out of Office message from outlook web access; Microsoft Outlook program is not required.
Please follow these easy instructions to set Vacation message.

Go to &#34;https://mail.caprisoffice.com&#34; 



Logon to the Outlook web access. 


Once you login at the top right Corner click on Options 



On your left hand panel click on &#34;Out [...]]]></description>
		<link>http://kb.capris.net/201129/owa-enabling-vacation-message/</link>
			</item>
	<item>
		<title>Windows Mobile Active Sync &#8211; Configuring Your Device</title>
		<description><![CDATA[Click on Start Menu and select Programs   Now select ActiveSync   Click on Menu button below and select Add Server Source...   Fill your email address and uncheck Attempt to detect Exchange Server Settings automatically and click onNext button   Now configure the Server Address: mail.caprisoffice.com and also make sure [...]]]></description>
		<link>http://kb.capris.net/201129/windows-mobile-active-sync-configuring-your-device/</link>
			</item>
	<item>
		<title>Blackberry Enterprise Server &#8211; Activating your device</title>
		<description><![CDATA[You will receive an email with your activation password which will be used once to active Blackberry. Use the following steps below to activate your Blackberry.

Navigate to Options on your phone by click on the Wrench Icon

Select Advanced Options

Select Enterprise Activation

Input your Email address and Activation Password which was email to you

Click on Blackberry Button

Select [...]]]></description>
		<link>http://kb.capris.net/201129/blackberry-enterprise-server-activating-your-device/</link>
			</item>
	<item>
		<title>Apple iPhone &#8211; Configuring your device</title>
		<description><![CDATA[From your IPhone navigate to settings menu and select Mail, Contacts, Calendars

Now fill in the following box as follows

Email: Your email address    Username : your email address     Password: your password
After verification you would be brought to this screen.
Under server box input the OWA URL
mail.caprisoffice.com

After clicking on next the [...]]]></description>
		<link>http://kb.capris.net/201129/apple-iphone-configuring-your-device-2/</link>
			</item>
	<item>
		<title>Entourage 2008 &#8211; Manual Configuration</title>
		<description><![CDATA[Launch Entourage 2008

Click on Tools from the menu bar and select Account...

Click on New and select Exchange...

Fill in the following
Fill out the account name, and personal information
Authentication account ID , type your email account
Type the password
On Server information
Type https://mail.caprisoffice.com/exchange/emailaddress ex. johndoe@capris.com
Check This DAV server requires a secure connection (SSL)
Click On Advanced

Fill in the following
On Public [...]]]></description>
		<link>http://kb.capris.net/201129/entourage-2008-manual-configuration/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Sending email from Distribution Group</title>
		<description><![CDATA[Click New (compose new email)

Now click on Options and select From

Now above To... you should see From

Click on From.. And select a Distribution group to send from and Click OK

Now compose your email and click on Send
]]></description>
		<link>http://kb.capris.net/201129/outlook-2003-sending-email-from-distribution-group-2/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Manual Configuration</title>
		<description><![CDATA[Launch Outlook

Click on Microsoft Exchange Server box and click on Next

Type in the following
Microsoft Exchange Server: mail.caprishosting.int
User Name: your email address
Now click on More Settings... button
Now a prompt window will notified the following message, you will click OK button to close

On the following window click OK to continue
Click on the Connection tab

Click on check box [...]]]></description>
		<link>http://kb.capris.net/201129/outlook-2003-manual-configuration-3/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Configuring using POP3 and SMTP</title>
		<description><![CDATA[Launch Outlook 2003 E-mail Accounts Wizard and select Add a new e-mail account and click on Next

Select POP3 and click on Next

Fill in Account information and click on More Settings button

Now click on Outgoing Server Tab

Click on Check box My outgoing server (SMTP) requires authentication and click on Advance Tab

Click both Check boxes for This [...]]]></description>
		<link>http://kb.capris.net/201129/outlook-2003-configuring-using-pop3-and-smtp/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Configuring using IMAP and SMTP</title>
		<description><![CDATA[Click on Start &#62; Setting and open Control panel.
Double Click on MAIL icon.

Then Click on SHOW PROFILE.

Click on ADD.

Select IMAP and click on Next

Fill in Account information and click on More Settings button

Now click on Outgoing Server Tab

Click on Check box My outgoing server (SMTP) requires authentication and click on Advance Tab

Click both Check boxes [...]]]></description>
		<link>http://kb.capris.net/201129/outlook-2003-configuring-using-imap-and-smtp-2/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Exporting PST file</title>
		<description><![CDATA[First, start Outlook. Go to the File menu and select Import and Export.

The Import and Export Wizard will start. Select the &#34;Export to a file&#34; option and press Next.

In the Export to a File window you can choose the file type of your backup. For regular users, we strongly recommend the Personal Folder File (.pst) [...]]]></description>
		<link>http://kb.capris.net/201129/outlook-2003-exporting-pst-file-2/</link>
			</item>
	<item>
		<title>Outlook &#8211; Importing mail from pst file</title>
		<description><![CDATA[Open Outlook and login to your mailbox.

Go to the File menu and select ‘Import and Export’. The ‘Import and Export Wizard’ will start. Select the &#34;Import from another program of file&#34; option and press Next.

In the Import a File window select ‘Personal Folder File (.pst)’ or another file type if necessary. After you have selected [...]]]></description>
		<link>http://kb.capris.net/201129/outlook-importing-mail-from-pst-file/</link>
			</item>
	<item>
		<title>Outlook 2007 &#8211; using Exchange public folders</title>
		<description><![CDATA[You can access Public folders in two ways, Outlook office 2003 /2007 and Outlook Web Access (OWA)
Accessing Public Folders via Outlook
While outlook is open, click on Folder icon on left hand side, refer to screen shot below.

Now click on the Plus (+) sign next to Public Folders Icon

Now click on Plus (+) sign next to [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-using-exchange-public-folders/</link>
			</item>
	<item>
		<title>Outlook 2007 &#8211; sending email from a Distribution Group.</title>
		<description><![CDATA[Enable Show from Option
Click on New

Click on Options

Click on Show From

Send Email
Click on New

Click on From button

Now Select the Distribution group you would like to email from

Compose your email and click on Send
]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-sending-email-from-a-distribution-group/</link>
			</item>
	<item>
		<title>Outlook 2007 &#8211; Recovering deleted items</title>
		<description><![CDATA[Outlook 2007 - Recovering deleted items
Users are able to recover the deleted emails by following these simple steps.
Outlook Recovery
In Outlook 2007 click on Tools and select Recover Deleted Items

Now select what you would like to recover.

After selecting what you would like to recover

Click on Recover Button 
Now deleted items should show up in Deleted Items [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-recovering-deleted-items/</link>
			</item>
	<item>
		<title>Outlook 2007- Manual configuration</title>
		<description><![CDATA[Please note automatic configuration is recommended. For more help check "Automatic Configuration" Document.
Navigate to your control panel and locate icon Mail.

Note: If you are using Windows Vista 64bit you will have to navigate to your control panel and select view 32-bit Control panel Icon.

Now click on Mail Icon

Now click on Show Profiles… Button

Now Click on [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-manual-configuration/</link>
			</item>
	<item>
		<title>Outlook 2007 &#8211; Configuration using POP3 and SMTP</title>
		<description><![CDATA[POP3 Settings for CaprisOffice Exchange Hosting
Go to CONTROL PANEL.
Double Click on Mail icon

Click On SHOW PROFILE

Click On ADD
When adding a new account to Outlook 2007 check Manually configure server settings or additional server types

POP3 = mail.caprisoffice.com
SMTP = mail.caprisoffice.com
Note: SMTP has to connect to port 587 using TLS; following the example below if you are using [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-configuration-using-pop3-and-smtp/</link>
			</item>
	<item>
		<title>Outlook 2007- Configuration using IMAP and SMTP</title>
		<description><![CDATA[Go to CONTROL PANEL.
Double Click on Mail icon

Click On SHOW PROFILE

Click On ADD

Name the new profile.
When adding a new account to Outlook 2007 check Manually configure server settings or additional server types

IMAP = mail.caprisoffice.com
SMTP = mail.caprisoffice.com
Note: SMTP has to connect to port 587 using TLS; following the example below if you are using Outlook 2003 [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-configuration-using-imap-and-smtp/</link>
			</item>
	<item>
		<title>Outlook 2007 &#8211; Automatic configuration (recommended)</title>
		<description><![CDATA[In outlook
Click on Tools &#62; Email Accounts


Simply check &#34;Don't ask me about this website again&#34; checkbox and click on the &#34;Allow&#34; button.

Now click on Finish to complete the wizard.

After completing the wizard you will still have this window open. Here you can select to be prompted to select which profile you have to open when [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2007-automatic-configuration-recommended/</link>
			</item>
	<item>
		<title>Auto archiving and mailbox management</title>
		<description><![CDATA[Click on Tools from menu bar and select options.
Now click on Other tab

Now click on AutoArchive... button

Now configure desired settings and click on OK button to apply settings

Click OK button on Options window

You have now successfully configured Auto Archiving.
]]></description>
		<link>http://kb.capris.net/201108/auto-archiving-and-mailbox-management/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Exporting PST file</title>
		<description><![CDATA[&#160;
First, start Outlook. Go to the File menu and select Import and Export.

The Import and Export Wizard will start. Select the &#34;Export to a file&#34; option and press Next.

In the Export to a File window you can choose the file type of your backup. For regular users, we strongly recommend the Personal Folder File (.pst) [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2003-exporting-pst-file/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Sending email from Distribution Group</title>
		<description><![CDATA[Click New (compose new email)

Now click on Options and select From

Now above To... you should see From

Click on From.. And select a Distribution group to send from and Click OK

Now compose your email and click on Send
]]></description>
		<link>http://kb.capris.net/201108/outlook-2003-sending-email-from-distribution-group/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Manual Configuration</title>
		<description><![CDATA[Launch Outlook

Click on Microsoft Exchange Server box and click on Next

Type in the following
Microsoft Exchange Server: exmbx01   User Name: your email address
Now click on More Settings... button

Now a prompt window will notified the following message, you will click OK button to close

On the following window click OK to continue

Click on the Connection tab

Click [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2003-manual-configuration-2/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Configuring using IMAP and SMTP</title>
		<description><![CDATA[Click on Start &#62; Setting and open Control panel.
Double Click on MAIL icon.

Then Click on SHOW PROFILE.

Click on ADD.

Select IMAP and click on Next

Fill in Account information and click on More Settings button

Now click on Outgoing Server Tab

Click on Check box My outgoing server (SMTP) requires authentication and click on Advance Tab

Click both Check boxes [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2003-configuring-using-imap-and-smtp/</link>
			</item>
	<item>
		<title>Outlook 2003 &#8211; Configuring using POP3 and SMTP</title>
		<description><![CDATA[Launch Outlook 2003 E-mail Accounts Wizard and select Add a new e-mail account and click on Next

Select POP3 and click on Next

Fill in Account information and click on More Settings button

Now click on Outgoing Server Tab

Click on Check box My outgoing server (SMTP) requires authentication and click on Advance Tab

Click both Check boxes for This [...]]]></description>
		<link>http://kb.capris.net/201108/outlook-2003-manual-configuration/</link>
			</item>
	<item>
		<title>Using E-mail Services</title>
		<description><![CDATA[&#160;
﻿Creating Mailboxes&#160;&#160;&#160;&#160;&#160; 
If you wish to have an e-mail address associated with your site, like yourname@your-domain.com, you should create a mailbox.&#160;&#160;&#160;&#160;&#160; 
 
&#160;
   To create your mailbox associated with your site:&#160;&#160;&#160;&#160; 
&#160; 1. Go to Home &#62; Create Mail Account.&#160;&#160;&#160;&#160;&#160; 
2. Your domain name is shown to the right of @ sign, so [...]]]></description>
		<link>http://kb.capris.net/201131/publishing-a-site-through-ftp-2/</link>
			</item>
	<item>
		<title>Switching off Mail Forwarding</title>
		<description><![CDATA[&#160;
To switch off the mail forwarding service: 
1. On your Home page, click Redirect in the Tools group. 
2. Clear the Redirect check box and click OK. 
]]></description>
		<link>http://kb.capris.net/201123/switching-off-mail-forwarding/</link>
			</item>
	<item>
		<title>Turning Your Mail Account into a Mail Forwarder without Mailbox</title>
		<description><![CDATA[&#160;
To turn your mail account into a mail forwarder that will forward messages without keeping them on the server: 
1. On your Home page, click Mailbox in the Tools group. 
2. Make sure that the Mailbox check box is not selected. 
3. Click OK. 
4. Click Redirect in the Tools group. 
5. Select the Redirect [...]]]></description>
		<link>http://kb.capris.net/201123/turning-your-mail-account-into-a-mail-forwarder-without-mailbox/</link>
			</item>
	<item>
		<title>Setting Up an E-mail Forwarder</title>
		<description><![CDATA[&#160;
Using a Forwarder Together with Your Mailbox 
To add mail forwarding service to your mail account (messages will be processed by anti-virus and spam filter, kept in your mailbox, and their copies will be forwarded to the specified address): 
1. On your Home page, click Mailbox in the Tools group. 
2. Make sure that the [...]]]></description>
		<link>http://kb.capris.net/201123/setting-up-an-e-mail-forwarder/</link>
			</item>
	<item>
		<title>Setting Up Apple Mail</title>
		<description><![CDATA[The instructions provided in this section were verified against Apple Mail 3.6 (Leopard). They might not work with earlier or later versions of Apple Mail. 
&#160;To set up Apple Mail: 
1. Run Apple Mail. 
If you run it for the first time and do not have any mail accounts configured in it, skip the next [...]]]></description>
		<link>http://kb.capris.net/201123/setting-up-apple-mail/</link>
			</item>
	<item>
		<title>Setting Up Mozilla Thunderbird</title>
		<description><![CDATA[&#160;
The instructions provided in this section were verified against Mozilla Thunderbird 2. They might not work with earlier or later versions of Mozilla Thunderbird. 
To set up Mozilla Thunderbird: 
1. Open Mozilla Thunderbird. 
2. Go to Tools &#62; Account Settings. 
3. Click Add Account. 
The Account Wizard opens. 
4. Leave the Email account option selected, [...]]]></description>
		<link>http://kb.capris.net/201123/setting-up-mozilla-thunderbird/</link>
			</item>
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